- Returns will not be issued for sizing disputes, only exchanges are allowed but the customer will pay for exchange and shipping fee.
- We don't accept Returns for personal reasons of customer, EX. Don't like a product, Order for a friend or family but they don't like it.
Items Damaged or Poor Quality
- If an item is damaged or is shipped with a poor-quality print, you must send us a photograph of the poor-quality print or damaged area. JorJune will replace any items damaged or poor-quality at no additional cost.
- Customer Received an item is damaged or is shipped with a poor-quality print Please contact to us within 14 days after customer received an item. Once has passed 14 days. We can't do replace any items damaged or poor-quality
If we ship the wrong product to you, send us a photo showing how the product differs from what was ordered and we will replace or refund any such items at no additional cost. If there are missing items in an order please tell us the items that are missing and we will send the missing item.
Please send us a photo showing how the product Damaged or Defective.
Product warranty 30 days
Orders that will be tagged as returned to sender due to the wrong address will be destroyed by the courier or charge JorJune for custom tax duties and another shipping fee once we confirm to ship it back to our production facility. Therefore, JorJune will only shoulder 50% of the total amount of the product cost as a refund credit back to your PayPal account.
JorJune will not refund nor assume liability for orders that are lost due to incorrect Shipping Address.